.ticket-toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}.ticket-toolbar input,.ticket-toolbar select,.ticket-dialog input,.ticket-dialog select,.ticket-dialog textarea{font:inherit;font-size:14px;padding:9px;border:1px solid #bccfdd;border-radius:7px;box-sizing:border-box;background:white;color:#203e61}.ticket-toolbar input{flex:1;min-width:160px}.ticket-table{overflow:auto;background:white;border:1px solid #d6e2ea;border-radius:10px}.ticket-grid{width:100%;border-collapse:collapse;font-size:13px}.ticket-grid th,.ticket-grid td{text-align:left;padding:10px;border-bottom:1px solid #e0e8ee;max-width:240px;overflow-wrap:anywhere}.ticket-grid th{background:#edf3f6;white-space:nowrap}.ticket-actions{display:flex;justify-content:flex-end;align-items:center;gap:8px;margin-top:12px}.ticket-dialog{width:540px;max-width:90vw;max-height:85vh;overflow:auto;border:1px solid #c6d6e0;border-radius:14px;padding:24px;background:white;color:#203e61;box-sizing:border-box}.ticket-dialog::backdrop{background:#142c4466}.ticket-dialog h2{font-size:20px;margin:0 0 12px}.ticket-dialog label{display:grid;gap:5px;margin:10px 0;font-size:14px}.ticket-dialog button,.ticket-toolbar button,.ticket-actions button,.ticket-grid button,.ticket-context button{font:inherit;font-size:13px;border:1px solid #b4c9d5;border-radius:7px;padding:8px 12px;background:#e7eff5;color:#203e61;cursor:pointer}.ticket-dialog button[type=submit]{background:#176c55;color:white}.ticket-dialog [role=alert]{color:#a42929}.ticket-context{position:fixed;z-index:10000;padding:5px;background:white;border:1px solid #c4d4dd;border-radius:8px;box-shadow:0 5px 20px #142c4433}.ticket-context button{border:0;background:white}.ticket-context button:hover{background:#e7eff5}

/* Compact ticket editor: contact pair, description, then assignment and status. */
dialog.ticket-dialog{width:760px;max-width:94vw;max-height:92dvh;padding:18px 22px}
.ticket-dialog form{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px 14px;margin:0}
.ticket-dialog form>h2,.ticket-dialog form>small,.ticket-dialog form>p,.ticket-dialog form>.ticket-actions{grid-column:1/-1;margin:0}
.ticket-dialog form>h2{margin-bottom:2px}
.ticket-dialog form>label{grid-column:span 3;margin:0;min-width:0;font-size:13px;gap:4px}
.ticket-dialog form>label:nth-of-type(3){grid-column:1/-1}
.ticket-dialog form>label:nth-of-type(n+4){grid-column:span 2}
.ticket-dialog input,.ticket-dialog select{width:100%;min-width:0;height:36px;padding:6px 9px}
.ticket-dialog textarea{width:100%;height:80px;min-height:60px;max-height:110px;resize:vertical;padding:8px}
.ticket-dialog form>[role=alert]:empty{display:none}
.ticket-dialog form>.ticket-actions{margin-top:4px}
@media(max-width:540px){dialog.ticket-dialog{padding:14px}.ticket-dialog form{gap:8px}.ticket-dialog form>label{grid-column:1/-1}.ticket-dialog form>label:nth-of-type(n+4){grid-column:span 2}.ticket-dialog textarea{height:64px}}

.ticket-grid .ticket-icon-action{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;padding:6px;background:#d8e7fc;color:#215994}.ticket-icon-action svg{width:18px;height:18px}.ticket-grid th:last-child,.ticket-grid td:last-child{width:48px;text-align:center}

.ticket-badge{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:20px;font-size:12px;font-weight:600;line-height:18px;white-space:nowrap;background:#eef2f6;color:#475569}
.ticket-badge svg{width:15px;height:15px;flex:none}
.ticket-badge[data-value=low]{background:#eef2f6;color:#475569}
.ticket-badge[data-value=normal],.ticket-badge[data-value=open]{background:#e6efff;color:#2456a6}
.ticket-badge[data-value=high]{background:#fff0d7;color:#925300}
.ticket-badge[data-value=urgent]{background:#fee6e6;color:#ac2525}
.ticket-badge[data-value=in_progress]{background:#f0e8ff;color:#7140aa}
.ticket-badge[data-value=resolved]{background:#def3e8;color:#176545}
.ticket-badge[data-value=closed]{background:#e9edf2;color:#4b586b}

/* Dense ticket list in both messaging modes. */
.ticket-grid th,.ticket-grid td{padding:6px 9px;font-size:12px}
.ticket-grid .ticket-icon-action{width:28px;height:28px;min-height:28px;padding:5px}
.ticket-grid .ticket-icon-action svg{width:15px;height:15px}
.ticket-badge{padding:2px 7px;font-size:11px;gap:4px}.ticket-badge svg{width:13px;height:13px}
.ticket-toolbar{gap:6px;margin-bottom:9px;align-items:center}
.ticket-toolbar input,.ticket-toolbar select{height:32px;padding:5px 8px;font-size:12px}
.ticket-toolbar button,.ticket-actions button{min-height:32px;padding:5px 9px;font-size:12px;line-height:20px}
.ticket-actions{margin-top:9px;font-size:12px;gap:6px}
.ticket-activity{grid-column:1/-1;border-top:1px solid #cbdbe5;padding-top:18px;margin-top:8px}.ticket-activity h3{margin:0 0 16px;font-size:18px}.ticket-timeline{max-height:320px;overflow:auto;padding-left:12px;border-left:3px solid #bddbcc}.ticket-timeline article{padding:10px 14px;margin-bottom:12px;background:#f3f8f6;border-radius:8px;overflow-wrap:anywhere}.ticket-timeline strong{display:block;font-size:14px}.ticket-timeline time{display:block;font-size:12px;color:#526579;margin:5px 0}.ticket-timeline p{white-space:pre-wrap;margin:8px 0;font-size:14px}.ticket-activity textarea{width:100%}
.chat-create-dialog{width:460px;max-width:92vw;max-height:90vh;overflow:auto;border:1px solid #bfd3ca;border-radius:14px;padding:24px;color:#203e61}.chat-create-dialog::backdrop{background:#142c4466}.chat-create-dialog form{display:grid;gap:14px}.chat-create-dialog label{display:grid;gap:7px}.chat-create-dialog input,.chat-create-dialog textarea{font:inherit;padding:10px;border:1px solid #b9cad8;border-radius:7px;box-sizing:border-box;width:100%}.chat-create-dialog small{line-height:1.5}.chat-create-dialog [role=alert]{color:#a42929}.chat-create-dialog button{padding:10px 14px;border:1px solid #b9cad8;border-radius:8px;cursor:pointer}.linked-chat-tools{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:10px}.linked-chat-bubble .chat-sender-email,.inbox-bubble .chat-sender-email{display:block;font-size:11px;line-height:1.5;opacity:.8;margin-top:8px;overflow-wrap:anywhere}
/* Fixed title and actions; only ticket details and history scroll. */
dialog.ticket-dialog{padding:0;width:780px;max-width:94vw;max-height:90dvh;overflow:hidden;border-radius:14px}
.ticket-dialog>form{display:flex;flex-direction:column;gap:0;max-height:90dvh;min-height:0;margin:0}
.ticket-dialog>form>h2{flex:none;margin:0;padding:16px 20px;border-bottom:1px solid #dce6ed;font-size:20px;background:#f8fbfd}
.ticket-dialog-body{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px 12px;padding:16px 20px;overflow-y:auto;min-height:0}
.ticket-dialog-body>label{grid-column:span 3;display:grid;gap:4px;margin:0;font-size:13px;min-width:0}
.ticket-dialog-body>label:nth-of-type(3){grid-column:1/-1}
.ticket-dialog-body>label:nth-of-type(n+4){grid-column:span 2}
.ticket-dialog-body>small{grid-column:1/-1;font-size:11px;color:#60758d}
.ticket-dialog .ticket-dialog-body input,.ticket-dialog .ticket-dialog-body select{height:34px;font-size:13px;padding:5px 8px}
.ticket-dialog .ticket-dialog-body textarea{height:64px;min-height:48px;font-size:13px;padding:7px 9px}
.ticket-dialog .ticket-activity{grid-column:1/-1;padding:12px 0 0;margin:2px 0 0;border:0;border-top:1px solid #dce6ed;border-radius:0;background:transparent;box-shadow:none}
.ticket-dialog .ticket-activity h3{font-size:15px;margin:0 0 10px}
.ticket-dialog .ticket-timeline{max-height:none;padding-left:10px}
.ticket-dialog .ticket-timeline article{padding:8px 10px;margin-bottom:8px}
.ticket-dialog .ticket-timeline article p{font-size:13px;margin:5px 0}
.ticket-dialog .ticket-timeline>p{font-size:13px;margin:5px 0}
.ticket-dialog-footer{flex:none;padding:12px 20px;background:#f8fbfd;border-top:1px solid #dce6ed}
.ticket-update-compose{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 10px;align-items:end;margin-bottom:10px}
.ticket-dialog .ticket-update-compose label{margin:0;font-size:12px;gap:4px}
.ticket-dialog .ticket-update-compose textarea{height:52px;min-height:44px;max-height:80px;resize:none;font-size:13px;padding:7px 9px}
.ticket-dialog .ticket-update-compose>p{grid-column:1/-1;margin:0;font-size:12px}
.ticket-dialog .ticket-dialog-footer [role=alert]:empty{display:none}
.ticket-dialog .ticket-dialog-footer .ticket-actions{margin:0;padding-top:8px;border-top:1px solid #e0e8ee;gap:8px}
.ticket-dialog .ticket-dialog-footer button{min-height:32px;padding:6px 12px;font-size:13px}
@media(max-width:540px){.ticket-dialog-body{padding:12px;gap:8px}.ticket-dialog-body>label{grid-column:1/-1}.ticket-dialog-body>label:nth-of-type(n+4){grid-column:span 2}.ticket-dialog-footer{padding:10px 12px}.ticket-dialog>form>h2{padding:12px;font-size:18px}.ticket-update-compose{gap:6px}.ticket-dialog .ticket-dialog-footer button{padding:6px 8px;font-size:12px}}
/* Override the page-wide form cap for the full-width ticket dialog. */
dialog.ticket-dialog>form{width:100%;max-width:none;box-sizing:border-box;align-items:stretch}
.ticket-dialog-body,.ticket-dialog-footer{width:100%;max-width:none;box-sizing:border-box;align-self:stretch}

/* Spacious ticket editor with compact metadata above the description. */
dialog.ticket-dialog{width:1100px;max-width:96vw;max-height:94dvh}
.ticket-dialog>form{max-height:94dvh}
.ticket-dialog>form>h2{padding:12px 18px;font-size:19px}
.ticket-dialog-body{grid-template-columns:repeat(12,minmax(0,1fr));gap:8px 12px;padding:12px 18px}
.ticket-dialog .ticket-dialog-body>label{grid-column:span 2;font-size:12px;gap:3px;margin:0}
.ticket-dialog .ticket-dialog-body>.ticket-client-name{grid-column:span 3}
.ticket-dialog .ticket-dialog-body>.ticket-client-number{grid-column:span 3}
.ticket-dialog .ticket-dialog-body>.ticket-description{grid-column:1/-1}
.ticket-dialog .ticket-dialog-body input,.ticket-dialog .ticket-dialog-body select{height:32px;padding:4px 8px;font-size:13px}
.ticket-dialog .ticket-dialog-body textarea{height:60px;min-height:48px}
.ticket-dialog-footer{padding:10px 18px}
.ticket-dialog .ticket-update-compose textarea{height:44px;min-height:40px}
.ticket-dialog .ticket-timeline article{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 12px}
.ticket-dialog .ticket-timeline time{margin:0;text-align:right}
.ticket-dialog .ticket-timeline article p{grid-column:1/-1;margin:2px 0}
@media(max-width:900px){.ticket-dialog .ticket-dialog-body>.ticket-client-name,.ticket-dialog .ticket-dialog-body>.ticket-client-number{grid-column:span 6}.ticket-dialog .ticket-dialog-body>.ticket-assignee,.ticket-dialog .ticket-dialog-body>.ticket-priority,.ticket-dialog .ticket-dialog-body>.ticket-status{grid-column:span 4}}
@media(max-width:540px){.ticket-dialog-body{padding:12px}.ticket-dialog .ticket-dialog-body>label{grid-column:1/-1}.ticket-dialog .ticket-timeline article{grid-template-columns:1fr}.ticket-dialog .ticket-timeline time{text-align:left}.ticket-dialog-footer{padding:10px 12px}}

.linked-chat-main{position:relative}.linked-chat-main>header{display:flex;align-items:center;justify-content:space-between;gap:12px}.linked-chat-main>header>button{padding:4px 12px;font-size:22px;background:white;border:1px solid #cbdbe5;border-radius:7px;cursor:pointer}.linked-chat-menu{position:absolute;right:12px;top:52px;z-index:20;width:245px;padding:6px;background:white;border:1px solid #cbdbe5;border-radius:10px;box-shadow:0 8px 24px #142c4426}.linked-chat-menu[hidden]{display:none}.linked-chat-menu button{display:block;width:100%;text-align:left;padding:10px;border:0;border-radius:6px;background:white;color:#203e61;cursor:pointer;font:inherit;font-size:14px}.linked-chat-menu button:hover{background:#e7f3ee}.linked-chat-history.alternate-theme{background:#f4f0e7}.linked-chat-main>input{margin:8px 12px;padding:8px;border:1px solid #bccfdd;border-radius:7px}